- More than one employee of an organisation can register on the Indian Space Research Organization (ISRO) e-tendering portal. The first user is referred to as the primary user. This user has to authorise registration of other users from the same company. An additional security feature ensures that bids which are encrypted by one user cannot be decrypted by another user.
- The primary user can also authorise a registered user to function as a primary user. This handover is especially useful when he/ she leaves the organisation. Thus the new primary user will receive all the future email communication for Indian Space Research Organization (ISRO) e-procurement. Alternately, an email request can be sent to support.isro@nextenders.com. The alternate user who wishes to become the new primary user, must forward the email along with company name and user ID.
- Employees registering on the behalf of their companies must provide their official e-mail IDs. Free mail addresses provided by mail service providers such as Yahoo or Gmail are not acceptable.
- Vendors cannot submit their bids offline. Bid templates for the Indian Space Research Organization (ISRO) e-procurement can be filled only online and saved in encrypted format. Bid templates from the official portal cannot be downloaded or filled offline. PDF files are not secure as they are not encrypted and hence unsafe for furnishing price details. PDF files attached by the vendor are treated as supporting documents. If the bid price can be seen in the documents submitted by the tenderer, the bid may be considered invalid leading to rejection.
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